OstoStore.com was created to offer the cheapest prices we could find for ostomy and urostomy supplies. As our buying power grows, we promise to pass long additional savings to you, so please check back often. We ask only that you tell others about our prices so that they may benefit as well.
Shipping Costs:All orders are shipped by Ground for a flat rate of $9.95, regardless of how many items you order.Orders typically arrive 1 - 3 business days after your order has been shipped with most orders arriving 2 days or less.
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Return Policy:UNOPENED products can be returned for 100% credit without any obligation if returned within 20 days of purchase. A Returned Authorization is required prior to returns. Refunds will not be given without a Return Authorization, as we may not be able to track such packages due to high volumes of shipments/receipts at the warehouses from which we ship our goods. Product returned after 20 days of purchase will be charged a 15% restocking fee. OstoStore.com will only accept product returned within 30 days from the date of purchase. All returns must be returned in original packaging and are subject to inspection by OsoStore.com. No credit will be issued for product that we determine cannot be resold. Any product shortage or shipping errors must be reported to our Customer Service Department within 48 hours from receipt of the order. All returns are subject to a 15% restocking fee.